WHAT INFORMATION DO WE COLLECT?
You may visit our site anonymously. However, when ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, and / or credit card information.
WHAT DO WE USE YOUR INFORMATION FOR?
The information we collect from you may be used:
To personalize your experience – your information helps us to better respond to your individual needs
To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you
To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs
To process transactions
To administer a contest, promotion, survey or other site feature
To send periodic emails
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
The email address you provide for order processing will only be used to send you information and updates pertaining to your order. You must decide to opt-in to our mailing list in order to receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology.
Our ecommerce software complies with the Payment Card Industry (PCI) Data Security Standard. PCI is an agreed upon standard by all of the major credit card companies.
Our payment gateway is Authorize.Net – in their own words “Since 1996, Authorize.Net has been a leading provider of payment gateway services, managing the submission of billions of transactions to the processing networks on behalf of merchant customers. Authorize.Net is a solution of CyberSource Corporation, a wholly owned subsidiary of Visa (NYSE: V).
CyberSource is committed to privacy and security. CyberSource is compliant with the Payment Card Industry Data Security Standard (“PCI DSS”) as a Level 1 service provider. CyberSource has been compliant with PCI DSS since its inception in 2002. PCI DSS is the bankcard industry’s most stringent security standard. Examples of CyberSource’s security measures include: physical, electronic, and procedural safeguards; sophisticated security monitoring tools; documented security policies; use of strong encryption for transmissions of Order Information to and from CyberSource Customers; restricted access of personally identifiable information; and, periodic security audits by third party security experts.”
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
WARRANTIES AND LIABILITY
Most of the products we sell are under manufacturer’s warranty; some of our manufacturers offer Lifetime Warranties. We recommend you fill out your warranty card and send direct to the manufacturer. Note that we are not responsible and cannot be held liable in any way for any damage caused by use of the products we sell, whether in accordance with the manufacturer’s accepted usage or not.
We reserve the right to change any of our policies at any time.
We reserve the right to cancel any order – or refuse to do business with any party – for any reason at any time. Under no circumstances will we aid or abet undermining the security and safety of our Military or Law Enforcement / First Responders or any in our Nation’s Service; and further we will not be a party to unethical behavior or bad business practices.